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Terms and conditions

Last updated : September 24th 2019

This website (hereinafter "Website” or “Site”") is operated by Technostrobe inc. (hereinafter "Technostrobe"). On this Site, the terms "we", "us" and "our" refer to Technostrobe. Technostrobe offers this Website, including all information, tools and services available to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated in this agreement.

By visiting this Site, you agree to be bound by the following terms and conditions ("Terms and Conditions", "Terms"), including terms, conditions and any additional policies referred to here and / or accessible through a hyperlink. These Terms apply to all users of this Site.

Please read these Terms carefully before accessing or using our Site. If you do not agree to the terms and conditions of this agreement, then you must not access the Website.

All new features that will be added later to this Site will also be subject to these Terms.

 

Protection of personal information

Personal information provided to us through this Website is subject to our Privacy Policy. Click here to read it.

 

Website modifications

We reserve the right, in our sole discretion, to modify or suspend this Website (or any part of the Website) without prior notice. We also reserve the right to remove or modify the products mentioned on our Website as well as the descriptions and technical information associated with our products.

It is your responsibility to visit our Service regularly to see if any changes have been made. Your continued use of or access of our Service following the posting of any changes to these Terms constitutes acceptance of those changes.

We will not be liable to you or any other third party for any modification, suspension or interruption of the Website and the products presented therein.

 

Sending an order form

You can place an order on our Site by filling out the available order form. The information you provide us must be accurate, complete and up to date. You agree to inform us promptly of any changes to the information provided so that we can process your order and contact you if necessary.

 

Use of or Website and prohibited behaviors

You are prohibited from using our Website or the content on it:

  • For illegal purposes or to violate the laws of your jurisdiction;
  • In order to impersonate someone else or to submit false or misleading information;
  • To compromise the security or functionality of our Site;
  • To collect or follow the personal data of others;
  • In order to infringe our intellectual property rights or the intellectual property rights of third parties.

We reserve the right, in our sole discretion, without notice, to terminate this agreement if we deem that you have been unable to comply with these Terms, if we deem your behavior on this Site to be unacceptable, or for any reason whatsoever.

In order to use or access our Site, you must have reached the age of majority in the jurisdiction in which you reside.

 

Third-party links

Some content available through our Website may include material from third parties. Some links may redirect you to sites whose owners are not affiliated with Technostrobe. We do not control and are not responsible for the content on these sites. We assume no responsibility for any content, website, product, service or other material found on these sites.

 

Intellectual property

Copyright: We are either the owners of the intellectual property rights to the content of our Site including text in underlying HTML, text, videos, images (including the layout of this Website) or authorized by the owners of the intellectual property rights to this content, to use the content on our Site. All images, videos, content and other elements of which our Website is composed are also protected works, and we (subject to the rights of our licensors under applicable agreements and arrangements) have all rights to them. You must comply with all other notices or other copyright restrictions on our Website. It is forbidden to reproduce, distribute or transmit the copyrighted documents of our Website without first obtaining our permission. You may view on your computer, download or print a copy of the information from our Website for non-commercial purposes only.

Trademarks: All trademarks and logos included on our Website belong to Technostrobe or third parties. You may not use them without our express, prior and written consent or that of the relevant third-party.

If you believe that your work has been illegally uploaded to our Site, you may reach out to us at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Exclusion of warranties and limitation of liability

We do not claim or warrant that your use of our Website will be uninterrupted, fast, secure or error-free.

We do not warrant that the results that may be obtained through the use of the Website will be accurate or reliable.

You agree that, from time to time, we may remove the Website for indefinite periods of time or limit access to it without notifying you in advance.

You expressly agree that your use of the Website, or your inability to use the Website, is at your sole risk. We assume no responsibility for any loss or damage of any kind arising from the use of our Site or the content that is available on our Site. We do not guarantee the quality, accuracy or completeness of the statements or information on our Site. All information, statements and products posted on our Site are provided "as is" without warranty or condition of any kind.

You agree that your use of this website and the content you choose to download is at your own risk. Technostrobe assumes no responsibility for the costs of data loss, damage, repair or replacement of property, materials or equipment or any other damage resulting from your use or inability to use this Website or any documents therein, even if there is a fundamental breach or if Technostrobe or one of its subsidiaries has been notified of the possibility of damages.

 

Indemnity

You agree to indemnify, defend and protect Technostrobe, our subsidiaries, affiliates, partners, officers, directors, employees, and service providers, with respect to any claim or demand, including reasonable attorney's fees, made by any third party due to or arising from your breach of these Terms or from your use of this Website.

 

Applicable law

These Terms and any other separate agreements through which we provide you with our Website will be governed by and construed in accordance with the laws of the Province of Quebec, Canada, without regard to conflict of laws principles.

 

Dispute resolution

All disputes between you and Technostrobe will be submitted to the competent court in the judicial district of Beauharnois, exclusively.

 

Modifications to the Terms

You can view the most recent version of the Terms at any time on this page.

We reserve the right, in our sole discretion, to update, modify, or replace any part of these Terms by posting updates and changes on our Website. It is your responsibility to visit our Website regularly to see if any changes have been made. Your continued use of or access of our Website following the posting of any changes to these Terms constitutes acceptance of those changes.

 

Contact information

You may send us your questions about the Terms at the following address This email address is being protected from spambots. You need JavaScript enabled to view it.

Privacy Policy

PRIVACY POLICY

Last updated: September 24 2019

We value your privacy and are committed to protecting the personal information of our users. We have adopted this Privacy Policy (the “Policy”) to be clear about the data we collect, why we collect it, whom we share it with, how you can access it, and correct it when necessary.

We have always safeguarded your personal information and recognize our duty to handle your data in a responsible manner. We do not and will not sell your data to third parties.

This Policy applies to the use of the technostrobe.com website. Please read it carefully in order to understand when you may provide personal information to us and how Technostrobe uses the Personal Information provided. By using our Website, you agree to the use of your personal information as described in this Policy. The terms “we”, “us” or “Technostrobe” are each intended as a reference to Technostrobe inc.

To make this Policy as clear as possible, we have determined the occasions when a user would potentially share personal information with Technostrobe. The Policy is therefore divided as follows:

  • Learning about Technostrobe
  • Transactions with Technostrobe
  • Employment opportunities at Technostrobe
  • Contacting Technostrobe’s customer service

We have then added different sections explaining in more detail how your personal information is used, how and when it might be shared, how you can access it and control your personal information, the ways we make sure your information is safe, and how to contact us.

Learning about Technostrobe

As you look into your needs and gather information regarding what Technostrobe can do for your business, you may visit our website or voluntarily provide us with personal information, such as your name and your email address when contacting us.

Cookies

You may also provide information online via cookies or similar technologies when you visit our website. Cookies are files that hold a small amount of data about a certain user. That data may include an anonymous unique identifier. They are stored on the user’s computer or other devices’ hard drive. Cookies allow us to tailor your user experience whenever you visit our website.

The data collected may include the type of browser you are using to access our website, the page you were on before heading to our website, the amount of time you spend on our website, the pages you decide to visit, as well as the date and time you are accessing our website on.

We collect: first name, last name, email address, title, phone number (as well as any other information you provide us when contacting us), Internet Protocol (“IP”) address, and information provided by cookies or similar technology, such as the type and version of browser you are using to access our website, the page you were on before heading to our website, the amount of time you spend on our website, the pages you decide to visit, as well as the date and time you are accessing our website on.

Why: The data collected allows us to analyze how our website is used and accessed in order to increase our website’s functionality and ultimately, optimize it to better meet our users’ needs. It also allows us to accompany you in the process of learning more about us and to ensure you receive a high standard of service when you first contact us.

Legal basis: necessary for our legitimate interests

Please note that the collected data does not allow us to personally identify you.

If you decide to decline the use of cookies, whether by instructing your browser to refuse them or through the pop-up on our website, you may not be able to access some portions of our website or certain functionalities.

To learn more about third-party cookies as well as the third-party services we do business with, you may consult our complete list of third-party services in the “Whom we may disclose your information to and why” section of this Policy.

Transaction with Technostrobe

Once you have gathered enough information about Technostrobe, you may decide to do business with us, by filling out a purchase order form on our website or by contacting us directly. When ordering, you will be asked to provide personal information such as your first name, your last name, and your email address.

We collect: your first and last name, email address, shipping address, phone number, birth date, and payment information.

Why: we use this information to complete your registration, to open and manage your account, to finalize your order, to process your payments, to fulfill the obligations we have towards you, and to contact you, amongst other things, during promotional campaigns.

Legal basis: performance of a contract and legitimate interests

Note that if you refuse to provide us with the personal information we ask for, we will not be able to fulfill your demand and to process, for instance, your order or to open an account for you.

Employment opportunities at Technostrobe

When you decide to apply to work with us, we will ask you to provide us with some personal information to be able to process your application.

We collect: your first name and last name, phone number, email address, your resume, your professional history, your qualification and any relevant references you might have.

Why: We use this information to study your application and to reply to it, if applicable.

Legal basis: necessary for our legitimate interests and yours (to apply to a job in our business)

Contacting Technostrobe’s customer service

From time to time, you may decide to contact our customer service. To be able to offer you the best assistance possible, we may collect certain data from you.

We collect: contact information such as your first and last name, email address, and the content of your communications with our customer service department.

Why: we collect this information to identify you, to give you the best assistance possible and to fulfill your demand or answer your questions.

Legal basis: necessary for our legitimate interests and yours (to fulfill your demand or answer your question)

 

HOW WE USE YOUR PERSONAL INFORMATION

We use the data we collect to improve and personalize your experience on our website. We also use the data we collect to communicate with you about your account or to inform you of any relevant news.

We use your data for the following purposes:

  • To improve our website by developing new features, doing research and maintaining the current performance of our website;
  • To offer you the best customer support there is;
  • To guide our business decisions;
  • To communicate with you, whether for marketing, advertising or account maintenance purposes. For instance, we may contact you by email to notify you of newly available features on our website;
  • To ensure we respect the contractual and legal obligations we have towards you;
  • To update our files.

 

WHOM WE MAY DISCLOSE YOUR INFORMATION TO AND WHY

We do not and will not sell personal information about our users, We only disclose your data as authorized in this Policy. We may however share information with the following types of parties:

Third-party vendors: we may disclose your personal information to third-party vendors. For instance, we may share some of your data with banking institutions (to process certain payments), our external team of web developers or with our IT providers.

In general, the vendors we use will only collect, use and disclose your information as necessary to provide the services they offer, such as email communications or website hosting.

However, please note that certain third-party vendors have their own privacy policies when it comes to the data we are required to provide when using their services. As for those vendors, we suggest you take the time to read their privacy policies to allow you to understand how your information will be processed.

Once you leave our website or are redirected towards a third-party’s website or application, you stop being subject to our Privacy Policy and Terms and Conditions.

List of third-party vendors

Act! Swiftpage (customer relationship management) – États-Unis) : https://www.act.com/privacy-policy/

  • Swiftpage ACT! LLC is part of the EU-US Privacy Shield.

Argeweb (hosting– Netherlands) : https://www.argeweb.nl/over-argeweb/privacy-verklaring/

Google (analytics – United States) : https://support.google.com/analytics/answer/6004245

Rapide.net (hosting- Canada) : https://www.rapidenet.ca/politique-de-confidentialite.php

  • Canada is considered to have an adequate level of protection of personal data transferred from the European Union by the European Commission.

Parties with whom it might be legally necessary: we may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

  • Conform with the law or with any legal proceedings;
  • Protect the rights or property of Technostrobe;
  • Protect the safety of our website, our users, and their data.

Parties who might take part in a financial transaction with Technostrobe: we may transfer your data in the event of a change of ownership, sale, merger, liquidation, reorganization or acquisition of Technostrobe. We will only do so if the party acquiring your information agrees to comply to the terms of this Policy.

Please note that you may have to leave our website by clicking on certain links on our website. We do not assume any responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

 

YOUR RIGHTS

Data protection laws give you certain rights in relation to your information. You can, amongst other things,

  • Ask us for access to your data in order to verify it. Note, however, that we reserve the right to ask you for additional information to prove your identity;
  • Ask us to modify or correct your data;
  • Ask us to erase the personal data we have in our possession, unless we are required to keep it in order to comply with legal obligations, for instance;
  • Oppose the processing of your data, unless we have legitimate reasons that would outweigh your rights or interests or if we need to continue to process such data for the establishment, exercise or defense of a legal claim;
  • Ask us to limit the processing of your data if it is incorrect, if you think our processing of it is illegal or if we no longer need to process your data, but need to keep it for legal purposes;
  • Ask us for your personal data in an accessible format;
  • Withdraw your consent to the processing of your personal data;
  • Make a complaint to the competent authority if you believe that we are processing your data in violation of applicable data protection laws.

 

HOW TO ACCESS AND CONTROL YOUR DATA

You may verify, modify or delete your personal information by sending us an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. We will reply to your demand as soon as we can. Please make sure you provide us with enough information to be able to identify you and fulfill your demand.

 

WHERE YOUR DATA IS STORED

Your personal information is stored locally on our servers in Côteau-du-Lac, Canada as well as on Rapid.net’s servers, located in Beauharnois, Canada. Your data may also be stored on Argeweb’s servers, located in the Netherlands.

 

HOW LONG WILL YOUR DATA BE KEPT FOR

We will retain all information collected as long as it is necessary to achieve the purposes for which we collected it or for other essential purposes such as compliance with legal obligations. As long as your account is active, we will keep your personal information on our systems. We will also dispose of your data if you decide to withdraw your consent. Once your data is deleted, you will receive confirmation that your request has been fulfilled.

 

SECURITY

We take reasonable precautions and follow industry best practices to ensure that your personal information is protected and that it is not lost, misappropriated, accessed, disclosed, altered, or destroyed in an inappropriate manner.

For example, our website has a 256-bit Secure Sockets Layer (SSL) certificate. We also use a variety of tools to monitor potential "brute force" attacks, to ensure that our systems are always up-to-date and that your data is backed up on a regular basis.

Internally, we also ensure that access to your personal information is restricted to Technostrobe personnel for whom this access is necessary for the performance of their duties. Note that access to data stored on our CRM can only be achieved by using individual passwords.

You can also browse our list of third-party providers to learn more about their security measures.

If you have any questions about the security of your personal information, please send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

AGE OF CONSENT 

We do not solicit or knowingly collect personally identifiable information from minors. If you are a parent or guardian and you are aware that your minor has provided us with personal information, please contact us. If we become aware that we have collected personal information from minors without verification of parental consent, we will delete any personal information we might have collected.

 

QUEBEC PRIVACY COMMISSIONER’S OFFICE (COMMISSION D’ACCÈS À L’INFORMATION DU QUÉBEC)

If you are not satisfied by Technostrobe’s response following a request regarding the access of your personal information, you may contact the Quebec Privacy Commissioner’s Office, the public authority in charge of overseeing personal information handling practices in Quebec.

Address:

Suite 18.200
500, boul. René-Lévesque West
Montreal (Quebec) H2Z 1W7
Phone number: 514 873-4196
Fax number : 514 844-6170

Toll-free number: 1 888 528-7741
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Website: http://www.cai.gouv.qc.ca

COMPETENT EUROPEAN AUTHORITIES

If you are not satisfied with our response following a request regarding your personal information, you may, if you are a European resident, contact the relevant supervisory authority to lodge a complaint. You will find a list of these authorities here.

 

MODIFICATIONS TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please make sure you check this page regularly. Changes and clarifications will take effect immediately upon posting on our website. If we make any changes to the content of this Policy, we will notify you here that it has been updated so that you know what information we collect, how we use it, and under what circumstances we disclose it, if necessary.

 

QUESTIONS AND CONTACT INFORMATION

If you wish to: access, correct, modify or delete any personal information that we have about you, file a complaint, or if you simply want to have more information, you may contact us at one of the following addresses:

Canadian offices

Technostrobe inc.

Attention : _________________
65 Herbert O'Connell
Côteau-du-lac, Quebec, J0P 1B0, Canada
This email address is being protected from spambots. You need JavaScript enabled to view it.

Netherlands offices

ITO NAVAIDS
Attention: Christian Buddemeyer (data protection officer)
'S Gravendijckseweg 23
2201 CZ Noordwijk, Netherlands
This email address is being protected from spambots. You need JavaScript enabled to view it.

About us

Customer focus, innovation and engineering excellence !

These 3 core values are at the heart of what we accomplish everyday.

  • Customer focus – listening to our customers is part of our DNA – this insures that the solutions we imagine are closely gelled with the end user’s expectations.
  • Innovation – is the ability to turn a dream into something real. Taking a customer’s desire and turning it into a solution.
  • Engineering excellence – its know how and experience that allows us make innovative products that last in harsh environments.

Designing, engineering and manufacturing innovative solutions for customers is our passion. We are proud of our accomplishments but we are even more excited about delivering new and even better solutions in the years to come.

History and Heritage 

Technostrobe was founded in 2001 with the objective of helping pilots fly safely by providing innovative, robust and energy efficient lighting technologies to the owners of tall structures. Years later, our equipment is a major element in protecting aircraft pilots and their passengers who travel in proximity to towers, wind farms and industrial chimneys.

Technostrobe has distinguished itself by launching a number of innovative products over the last 15 years. Notable examples are a GPS Synchronization System for the wind farm Industry in 2005, Medium Intensity LED beacons for telecommunication companies in 2010 and High Intensity LED systems for broadcasters in 2014. Our most recent solution is called LIDS™ (Lighting Intensity Dimming Solution). It seeks to build a greater level of community acceptance for wind farms by allowing the lights to dim according to the surrounding visibility. The company’s current R&D investments are focused on developing the obstruction lighting technologies of the future including advanced remote monitoring solutions.

Stimulated by the ever more-specialized requests of our clients, we constantly seek to surpass customer expectations by providing made-to-measure design, complete engineering drawings and technical expertise during installations.

We are proud of having completed projects for telecommunication companies, broadcasters, utilities and wind farms in Canada, the US and Mexico.

Contact

OBSTRUCTION LIGHTING

TECHNOSTROBE

65 Herbert O’Connell
Coteau-du-Lac, Québec, J0P 1B0
Canada

This email address is being protected from spambots. You need JavaScript enabled to view it.

Technical support available by phone 24 / 7.

Toll-free USA / Canada: 1-877-578-7623
International: 1-450-763-2097
Fax: 1-450-763-1354

MARINE AIDS TO NAVIGATION

ITO NAVAIDS 

'S Gravendijckseweg 23
2201 CZ Noordwijk
the Netherlands

This email address is being protected from spambots. You need JavaScript enabled to view it.

T. +31 (0) 71 - 36 119 87
F. +31 (0) 71 - 36 142 19

FIND A RESELLER

Click on a country to see its resellers.

Want to become a Technostrobe / ITO reseller ? Email This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

 

 

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